Q: How do I connect a RAINPOINT WiFi Water Timer using a WiFi Hub (TWG004 / TWG004WRF) or an Ethernet Gateway (HWG040WLBRF) with a Type-C cable?
A:
RAINPOINT WiFi water timers can connect to the internet using either a WiFi Hub or an Ethernet Gateway. Both devices are powered using a Type-C cable and are controlled through the RAINPOINT HOME App. The Ethernet Gateway provides a more stable wired connection.
WiFi Hub Connection (TWG004 / TWG004WRF)
Steps to Connect:
• Power On the Hub
Connect the hub to a power outlet using the included Type-C cable and power adapter. Wait until the indicator light turns on.
• Download the RAINPOINT HOME App
Download and install the RAINPOINT HOME App from the App Store or Google Play.
• Create or Log In to Your Account
Open the app and sign in with your email address, or create a new account if needed.
• Enable Pairing Mode
Press and hold the reset or pairing button until the indicator light begins flashing, indicating the hub is ready to pair.
• Connect to Wi-Fi
In the app, tap Add Device and follow the on-screen instructions.
⚠️ The WiFi Hub supports 2.4 GHz Wi-Fi only. 5-GHz networks are not supported.
• Complete Setup
When the indicator light remains solid, the hub is connected and ready to use.
Ethernet Gateway Connection (HWG040WLBRF)
Steps to Connect:
• Power On the Gateway
Connect the Ethernet Gateway to a power outlet using the included Type-C cable and power adapter.
• Connect the Ethernet Cable
Use an Ethernet cable to connect the gateway directly to your router or modem.
✔ A wired Ethernet connection provides a more stable and reliable network.
• Enable Pairing Mode
Press and hold the reset or pairing button until the indicator light starts flashing.
• Add the Gateway in the App
Open the RAINPOINT HOME App, tap Add Device, and follow the on-screen instructions.
• Complete Setup
When the indicator light stays solid, the gateway is online and ready to manage your water timer.
Example:
Think of the WiFi Hub as a wireless bridge and the Ethernet Gateway as a wired bridge. Both are powered through a Type-C connection and link your water timer to the internet, with Ethernet offering maximum stability.
Tip:
Place the hub or gateway close to your router during setup. If your Wi-Fi signal is unstable, the Ethernet Gateway is recommended for a more consistent connection.
Need Help?
If you experience setup issues or the device does not enter pairing mode, please contact RAINPOINT Support:
Email: service@rainpointus.com | service@rainpointonline.com
Phone (US): +1-833-381-5659
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