Q: How do I connect the HWG023WBRF Antenna Gateway for WiFi Water Timer?
A:
Connecting the HWG023WBRF Antenna Gateway is quick and straightforward. Follow the steps below to ensure proper setup and a stable connection.
Steps:
• Power On the Gateway
Connect the gateway to a power source using the USB cable included in the box. Wait until the indicator light turns on.
(No adapter is required; the USB cable can be plugged into any USB power source.)
• Download the App
Install the RAINPOINT HOME App from the App Store or Google Play on your smartphone.
• Create or Log In to an Account
Open the app and sign in using your email address, or create a new account if you are a first-time user.
• Enable Pairing Mode
Press and hold the pairing button on the gateway for about 5 seconds until the indicator light starts flashing, indicating the device is ready to pair.
• Add the Device
In the RAINPOINT TY App, select Add Device, then follow the on-screen instructions to connect the gateway to your home Wi-Fi.
Ensure your phone is connected to a 2.4 GHz Wi-Fi network, as the gateway does not support 5 GHz networks.
• Complete Setup
Once successfully connected, the indicator light will remain solid, confirming that the gateway is online and ready to communicate with your WiFi water timer.
Example:
Think of the antenna gateway like a bridge between your Wi-Fi network and your sprinkler system. Just as a smart hub connects your home devices to your phone, this gateway allows remote control of your timers.
Tip:
Place the gateway within good Wi-Fi range of your router for the initial setup. Once connected, you can relocate it if necessary, but ensure it remains within Wi-Fi coverage of both the router and your timers.
Contact Support:
If you have trouble connecting the gateway or it does not enter pairing mode, please contact our support team for assistance.
Email: service@rainpointus.com | service@rainpointonline.com
Phone (US): +1 833-381-5659
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